Terms of service

Last updated: October 2026

Welcome to Plot, Poison & Pages. By accessing or using this website, you agree to the following Terms of Service. Please read them carefully before placing an order.


1. About Us

Plot, Poison & Pages is an independent online bookseller based in Brighton, East Sussex, BN1 2NE. Contact: books@plotpoisonandpages.co.uk


2. Use of Our Website

By using this website, you agree:

  • not to misuse the site or interfere with its security

  • not to attempt to access restricted areas

not to use the site for unlawful purposes

We reserve the right to modify or withdraw any part of the website at any time.


3. Products & Availability

We aim to describe all products accurately. However:

    • stock levels may change

    • covers, editions, or formats may vary depending on supplier availability

pre‑orders and special editions may have different dispatch times.

If an item becomes unavailable after purchase, we will contact you and offer a refund or alternative.


4. Pricing & Payment

All prices are listed in GBP (£). We reserve the right to update prices at any time. Payment is processed securely through Shopify’s approved payment providers.

5. Shipping & Delivery

Shipping times and costs are detailed in our Shipping Policy. Once an order is dispatched, delivery times depend on the courier. We are not responsible for delays caused by postal services or customs.


6. Returns & Refunds

Our Returns Policy explains when and how you can return items.

We accept returns for damaged or incorrect items. We do not accept returns for:

  • change of mind

  • minor cosmetic imperfections

  • items damaged after delivery

Refunds are issued once returned items are received and inspected.

7. Order Cancellations

You may request a cancellation before your order is dispatched. Once shipped, cancellations are no longer possible.

8. Errors & Omissions

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct these without prior notice.

9. Intellectual Property

All content on this website — including text, images, branding, and design — is owned by Plot, Poison & Pages. You may not copy, reproduce, or distribute any content without permission.

10. Limitation of Liability

Plot, Poison & Pages is not liable for:

  • indirect or consequential losses

  • delays caused by third‑party couriers

  • issues arising from misuse of products

Your statutory rights under UK law remain unaffected.

11. Changes to These Terms

We may update these Terms of Service at any time. Continued use of the website indicates acceptance of any changes.


12. Contact

For questions about these Terms, please contact: books@plotpoisonandpages.co.uk